“Given Avaya’s acquisition of Nortel and Cisco’s growing VOIP market share, it’s no wonder the UC market is dominated by a small number of large vendors. Among our participants, 62% identified Cisco or Avaya as their strategic partner for IP telephony, up from 55% in 2009. Much of the change is attributable to the collapse of Nortel. Cisco benefited slightly, gaining 3%, while Avaya picked up 4%. Smaller vendors benefited as well; ShoreTel saw their share more than double,” writes Network World’s Irwin Lazar.
“The news isn’t all that different for UC where just three vendors, Cisco, Microsoft and IBM Lotus account for 74% of those whom participants identify as their strategic UC partner. The big difference between VOIP and UC is the dominance of Microsoft. Thanks to the success of its Office Communications Server product (recently renamed “Lync”), nearly 38% of companies now view Microsoft as their primary UC vendor, up from 26% in 2009,” Lazar writes.
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Consolidation at the Top