CAMPBELL, California, August 5, 2010—Communications market research firm Infonetics Research this week released its EMEA Business VoIP Services Leadership Matrix, which analyzes and ranks the top IP Centrex service providers in Europe, the Middle East, and Africa.
“In all parts of EMEA, including Africa and the Middle East, we are seeing strong deployments of IP Centrex services. In evaluating the top 10 IP Centrex providers across the region, we found the list dominated by incumbent operators. This is reflective of the services landscape in EMEA, which consists of providers competing nationally rather than regionally, resulting in few of the top 10 providers competing against each other. The most interesting result is the growing success of providers focused on FMC (fixed-mobile convergence) capabilities, capitalizing on the trend of businesses moving more employees to only mobile devices,” notes Diane Myers, directing analyst for service provider VoIP and IMS at Infonetics Research.
Click the link below to read the full report summary:
BT, T-Systems, Vodafone among top hosted business VoIP services leaders in EMEA